Privacy Policy

Automotive Mahindra in Madurai is committed to safeguarding the privacy and security of our customers’ data. This Privacy Policy outlines how we collect, utilise, and protect your data when you engage with us through our enquiry forms, service bookings, test drive bookings, visiting our outlets, or for a purchase.

1. Data Collection

We collect the following personal data:
• Contact Information: Name, email address, phone number, and address.
• Vehicle Information: Vehicle model, registration number, and service history.
• Transaction Information: Purchase details, payment methods, and transaction
history.
• Interaction Information: Details of your interactions with us, including enquiries,
service bookings, and test drive bookings.

2. Use of Data

We use the collected data to:
• Process Enquiries: Respond to your queries and provide the requested information.
• Service Bookings: Manage and confirm your service appointments.
• Test Drive Bookings: Arrange and manage test drives for vehicles.
• Purchases: Process and complete your vehicle purchases.
• Improve Services: Enhance our services and customer experience based on feedback and interactions.
• Marketing: Send offers and updates

3. Data Sharing

Automotive Mahindra Madurai does not sell, trade, or otherwise transfer your data to outside parties. We may also release information when required to comply with the law or protect our or others’ rights, property, or safety.

4. Data Security

We use a variety of security measures to confirm the safety of your data:
• Encryption: Your personal data is encrypted both in transit and at rest.
• Access Control: Access to your data is restricted only to the authorised staff.
• Data Minimisation: We only collect and retain the minimum amount of data necessary for the purposes outlined.
• Regular Audits: We conduct regular audits of our security practices and procedures to ensure they are up-to-date and effective.
• Incident Response: We have procedures in place to handle any data breaches or security incidents promptly and effectively.

5. Your Rights

You have the right to:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to certain legal or contractual restrictions.
• Objection: Object to the processing of your data for direct marketing purposes.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
• Email: dem.mmsales@automotiveml.com
• Address: Automotive Mahindra Showroom in Madurai, No: 1/7, Dindigul main road, Vilangudi, Madurai, Tamil Nadu 625018
• Phone: 6309432323
By engaging with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described.